This policy may be subject to change
When you place an order our site, we will collect the data you provide at checkout:
- postal address
- email address
- telephone number
We can guarantee you that we do not store or have any access to your financial details this remains private we have an SSL certificate
If you wish to sign up to an account with us then the only details that we have access to are your name and email address. This information will not be passed on to any third parties and will remain private. You will be sent promotional offers, deals and new product notifications by email and you have the right to unsubscribe from our email list at any time or close your account.
After an order has been dispatched, we store your details for at least 1 months so that we can locate your order details in case you contact us with a return/exchange request, complaint or any other communication in regards to your purchase.
We do not and will not share your data with any third company or website for the purpose of their marketing opportunities we can asure you You have the right to delete your account at any time
Your data is only being shared with the following categories of companies we work with and for the following reasons:
Woocommerce Membership software Our order management software is what’s making it possible for us to run our ecommerce business and provide our items on multiple platforms (such as eBay, and our own website).
Hermes Courier : Your name and address will be printed onto the postage label and the package will be collected by the postal services and courier companies we work with. Your telephone number, which you provide at checkout, will only ever be passed on to courier companies
Payment provider: To increase the security and to make you feel at ease when entering your card details at checkout, we use PayPal to process the majority of payments. Although we do offer a bank transfer option if you prefer
Accounts : Your name and email address will be visible on our account statements within our bookkeeping software.
It is essential for us that your information remains secure so we have SSL Software in place to protect you as a valid customer
We May have links to other websites within our website and if these are clicked on we cannot guarantee the privacy of your personal information so please read the policy of these links
HOW TO CONTACT US
If you have any questions or wish to talk to us about anything of this (or anything else), you are more than welcome to send us an email, write to us or giving us a call. firstname.lastname@example.org